Cox Store

Cell Phone Stores, Internet Service Providers
Hours: Cox Store in Virginia Beach is a business that offers fast internet, modern mobile plans, and the latest devices and accessories all in one place. Customers appreciate the helpful and polite staff, who are knowledgeable about their systems and eager to assist. One customer shared a positive experience with a staff member who provided exceptional service, took time to explain options, and made the process easy, even during difficult personal circumstances. The store is busy at times but manages to serve everyone quickly. Several reviews mention the store's staff as being helpful and patient, making the experience smooth whether paying bills, returning equipment, or seeking tech support. However, some customers have faced issues with internet reliability, reporting outages and difficulties getting the service fixed despite multiple efforts, including technician visits and equipment swaps. Switching providers has become easier for some, with customers finding the process simple and straightforward. One customer expressed frustration with ongoing service outages and was considering other options after 15 years with Cox. Additionally, the store has been helpful in ending accounts when needed, such as when a family member could no longer live independently. Overall, Cox Store in Virginia Beach is seen as a helpful, friendly place with knowledgeable staff ready to assist customers with their internet and mobile needs. While most reviews highlight positive interactions, some customers experience service issues that are not always resolved quickly. The store aims to provide speed, reliability, and personalized support to keep customers connected at home and on the go.

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1. Virginia Beach, Virginia