Internet Service Providers in Virginia Beach, VA

21 locations found near Virginia Beach

“I want to give a special shout-out to Serenity W., a Verizon Customer Service Representative extraordinaire, for being the epitome of professionalism and exceptional customer service.

On Saturday, August 22, 2026, Serenity was essentially handling the workload of three (3) Customer Service Representatives, as she was the ONLY REPRESENTATIVE working that day.

Despite the challenge of assisting numerous customers entirely on her own, Serenity remained spirited, professional, patient, and dedicated to providing exceptional customer service to every customer.

Serenity has demonstrated beyond a doubt that she possesses the skills, leadership, and dedication necessary to successfully manage her own store.

Thank you, Serenity W., for your outstanding customer service! Verizon is extremely fortunate to have you on their team.”

4.8 Superb233 Reviews

“Corey and the team were phenomenal! I came in recently to switch over my service and it truly was one of the best experiences I’ve had at a Verizon location. They were patient and polite and answered every question I had about my plan. Thank you for everything!!”

4.6 Superb116 Reviews

“Donovan is the superb of customer service. Every question I had. He answered it to the T. I recommend every one that’s with other services. Go and see him. Very informative and passionate about his work!!!”

4.6 Superb91 Reviews

“Five stars for Preston at the Lynnhaven Mall T-Mobile location! I needed to update a SIM card on my account and was bracing myself for a long, drawn-out process. Preston took care of everything immediately. He was professional, efficient, and turned what I thought would be a chore into an excellent customer experience.”

4.3 Superb95 Reviews

“Andre helped me out so much when I was switching my service from At&t! They were even able to save me almost $80/month that At&t said they couldn't do!”

4.1 Good190 Reviews

“Ronan rocks! I went in with an issue and while he was unable to make the change for me today, he did find a way to help me save $60 off my monthly bill without doing anything else! That’s a win!! I’ll be back to see him for my next phone!”

4.2 Good122 Reviews

“Outstanding Service from Gabriel!

Switching carriers usually feels like a hassle, but Gabriel made moving from AT&T to T-Mobile completely seamless and stress-free! From start to finish, Gabriel was incredibly knowledgeable, patient, and attentive. He answered all of my questions, walked me through the entire process step-by-step, and made sure I got the best setup possible without any hidden surprises.
If you are thinking about making the switch or need help with your T-Mobile service, go see Gabriel he truly goes above and beyond for his customers. Highly recommended!”

4 Good163 Reviews

“My experience was 5 stars! Juan and Joseph were professional and approachable with all my questions and obstacles I kept running into. The environment was welcoming and clean. Thank you both for all you do!!”

4 Good105 Reviews

“Everytime I have gone into this store, every single member of this team is always been so helpful, kind and polite! I always go to this store for those specific reasons :) they never disappoint!”

3.9 Good143 Reviews

“Kevin Miller is the best helper I have ever come in contact with at Red Mill solution store !! My phone was jacked up and he sat me down and took me thru the things I needed to do to get my phone operating at 100 %. Again the best !!”

3.9 Good100 Reviews

“Karl is incredible, they really value their business. Most web hosts over time get a little worse but Inmotion has actually gotten better, better servers, better support. Kudos!”

4.1 Good54 Reviews

“Quinn is FANTASTIC! 🤍 She helped me complete a data transfer with ease (typically have issues with storage). She’s clearly very knowledgeable & gets the job done quickly & efficiently. She also does a fabulous job at bouncing between customers & making sure everyone is taken care of as the store gets busier! Thank you so much queen!!”

3.7 Good150 Reviews

“Came in to get an iPhone upgrade, Denzel assisted me - One of the most pleasant Verizon experiences I’ve ever had. He was super patient, super friendly and made the process extremely simple for me. Definitely will come back to this location next time I need to.”

3.6 Good152 Reviews

“I had an excellent experience with a T‑Mobile representative named Cohen. From the moment the conversation started, she was friendly, attentive and truly focused on helping me. Cohen took the time to explain everything clearly, made sure I understood my options, offered clear solutions and made the entire process smooth and stress free. It’s rare to encounter customer service this attentive and efficient. T‑Mobile is fortunate to have someone like Cohen on their team.”

3.6 Good122 Reviews

“Very friendly and informative staff. I needed a coaxial cable, and they didn't hesitate to replace it for me on the spot. They were quick and efficient when I needed to install the internet the same day with specific instructions and where to call it they could not answer certain questions.”

2.2 Poor11 Reviews

“The store was wonderful service. Help me switch over from AT&T to T-mobile brought a family atmosphere. Thank you to this store it really means a lot to me. I will be a long time customer just because of them.”

3.3 Good90 Reviews

“The guys at Cox Communications was very nice. Had a item to pick up and we had to wait in line for over 40 minutes. Besides the long wait I'll definitely be coming back.”

2.6 Average38 Reviews

“Ok wait now you have to sign in and wait to be seen. They trying to be fancy. I mean don't get me wrong the personal service is chef's kiss. You can also pay your bill inside. I just went to drop off my equipment but they ended up trying to sell me cell service. I get it. Be about your business Cox. Just don't over charge me for internet and two channels. Only because they were our only option. Did we go with them. So it is what it is. But the store was exceptional.”

3.2 Average162 Reviews

“Thank you Joseph and Donelle for all your help! The customer service they provided was a plus plus plus! Got my baby girl the phone and storage she wanted in the price point we needed and dealt with my not so easy husband. We appreciate all your help”

3.2 Average194 Reviews

“Maybe I just got lucky, but I never had any problems with Telcom. I lived in an apartment that contracted exclusively with Telcom, so I was hesitant at first as I usually prefer Verizon Fios. That said, I never had a single problem with them. The implementation employee was super friendly and helpful, and once I moved in I was surprised how fast their service was. Consistently got 500 Mbps download speed, and never had any issues streaming or working from home. I had the second best internet package they offered. When it was finally time to move out, I was surprised how easy it was to cancel service. Just one email and the agent closed out my account quickly and efficiently. Given the amount of 1 star reviews maybe I was just an anomaly, but I’ve had 10x more issues with Cox cable than I’ve ever had with Telcom.”

2 Poor118 Reviews