“First Class customer service. This is exactly why I switched to Verizon. Imari is a very knowledgeable and highly professional representative. I had an issue with my Fios account and he took the time to resolve the problem. It's a good feeling when someone makes you feel welcome and knows their craft. Customer Service like Imari's will keep me as a Verizon customer. Thanks Imari!!!”
“My phone died all the sudden as the screen burned out, so I rushed to the store off Lynnhaven and Landon White was such a huge help me! He is very patient, kind, and knowledgeable, and made himself available to answer all the questions I had and helped me with all my issues with everything. Verizon, you definitely need to promote this man and give him a huge raise! Landon, with your wonderful attitude, you will always be successful! Many blessings to you and thanks again for all your help and getting me my awesome new phone!”
“Excellent Service!! I was so impressed with Landon & his crew, Ethan, Matthew, Anna Belle & Alyssa! So professional, helpful & kind! I will definitely spread the word to family & friends to go there! I was going to get a great deal on a a new phone. I left with a free iPad & Apple Watch! Thank you Landon for your help and finding me a great plan! This is my first review ever!! I'll be back!!”
10AM - 7:30PM
1091 Norfolk Ave Ste 214, Virginia Beach“Came in a few days before Thanksgiving with no phone no service and left with a device with the case and glass put on for me highley recommend buying from Donovan!”
“Gabriel at this location was so helpful. I had bizarre issues with my acct and connectivity and was bouncing between 2 phones to try to make things work. He was patient, understanding, and calm. (This was after visiting another store and a repair shop and no one could figure out the problem!) I will only return to this store going forward. The staff there treated me like a person, and not a number in line. Thank you!”
Open 24 hours
555 S Independence Blvd, Virginia Beach“InMotion Hosting is one of the best USA companies, reading customer service. They are always polite and go the extra mile in trying to help.I must admit, I believe this is a USA thing, with the mantra that the customer always comes first. But, my experience with Inmotion Hosting has been A*. I could easily find a cheaper option, but customer service is one of my most important things, so I am staying right where I am.I would highly recommend Inmotion for all the services they offer.Thanks!”
“Got here and Jason absolutely took care of us. He was very professional and super knowledgeable about all the products and deals. He got everything we needed and gave us the best deals he could find. Excellent customer service. Love IT”
“Since my survey expired (my bad I procrastinated) I thought a review would suffice. My boyfriend & I were highly satisfied with the assistance we received from Xavier at this location. He was super helpful, chill (quick w/the math breakdowns lol) & patient. Much appreciated for all your help!! lol. 10/10 recommend this store & Xavier.”
“Yesterday, I went to this store to get my phone checked out! As soon as I walked through the day a young man helped me. The first one that helped me, made me realize that my case was messing up my lens focus on my phone camera, and the second one who's new is Cameron went above and beyond to fix my phone from having these annoying pop ups! I mean, he didn't stop until my problems was completely resolved. Thank you, Cameron for being excellent!!!! I really appreciated you!!! : )”
“This Cox store is the VERY BEST!!! I was told a high price for getting internet and wifi. When I went to this store, they said I was told that price wasn't right. They saved me $100 with a bundle package. GREAT JOB GUYS!!!?? THERE ARE STILL HONEST PEOPLE IN THIS WORLD!!”
“Needed some help with my cell phone. I also needed to go over the possibility of a new plan, and the possibility of a new phone for one of my family members. Everything was accomplished quickly and efficiently and reasonably. The employee I worked with is named Ken. He was considerate and understanding of my need to keep my sunglasses on due to eye surgery. He even lower the shades in the building to reduce the sunlight for me. I have been with Verizon for over 30 years, and this was the best experience to date. I hope Ken's bosses see this comment, and if there's any in-house bonus for him, due to his excellent customer service, that they will grant it. Thank you so much.”
“I came into get my screen protector replaced under warranty. I visited a few stores and no one had mine in stock. Terrance at this location got me good to go. Terrance gave amazing service. He was very upbeat and efficient. Overall, it made the transaction simple and seamless. I’ll definitely be back!”
“So fast, professional, and helpful. Justin R just made my day. He took the time to check to make sure things were correct on my account. I’ll be coming to the store in person now when I have questions. Great experience! Thank you!”
“I drive 25 minutes past 3 other T-mobile stores to shop at this one. I've always had a great experience with customer service and sales even during peak hours and hectic holiday times. Juan, Nicole, and the whole team are very knowledgeable, patient, and always willing to help! Thank you guys for actually caring about the customers and our experience! You are much appreciated.”
“I TOOK A LYFT 2 THE WRONG STORE,BUT STAFF WAS VERY HELPFUL LOVE ? THIS PLACE I CAN'T WAIT TIL I GET MY NEW PHONE GO CHECK OUT VERIZON ACP PROGRAMS 4 LOW INCOME, GOVERNMENT ASSISTANCE PROGRAM IT'S A KEEPER!!!”
9AM - 7PM
1977 Terrier Ave, Virginia Beach“I just want to thank Derick at Va beach Blvd store (the old sprint location) for doing a wonderful job. He helped my brother find the perfect phone. He was very dedicated with his service making sure everything was connected. Even when it gotten busy he stepped away to greet other customers he still stayed with us.. very happy and impressed thanks again Derick”
“Excellent service with kind , knowledgeable & professional customer service! I went to get a great deal on a new phone. I walked out with a free iPhone, IPad & Apple Watch!”
“Received awesome customer service today. Went in to turn in a trade-in device. Never received a label for the trade-in. The lady that helped me printed a label for me, gave me bubble wrap, and a box. All I expected was the label. Thank you for making things so easy !”
9AM - 7PM
1449 Tomcat Blvd, Virginia Beach“The guys at Cox Communications was very nice. Had a item to pick up and we had to wait in line for over 40 minutes. Besides the long wait I'll definitely be coming back.”
“The service from Telcom is simply wonderful! The response and quality of providing service is a true 10 on a scale from 1 to 10! The staff is incredible. I spoke with a staff member by the name of Amanda and she was truly AWESOME! She was a star in helping me to understand my options and very articulate in explaining the various packages that they have to choose from! Thank you Amanda! And thank you Telcom for the great service!”
“I stopped by this location about two weeks ago after filing a claim with Asurion to replace my iPad. I had been running around in circles trying to sort this out and the representative, Ashley, knew exactly the number to call! I definitely think having her with me on the call accelerated the process of replacing my iPad. I am so grateful she was working that day.”