“It's a dollar tree so expect a cheap, unorganized store. Great place for school supplies, party decor and diy projects. Some food and cleaning supplies nothing major.”
“I want to give a huge thank you to Store Manager Bobby for providing exceptional customer service!
A few days before visiting the store, I called looking for a specific product. Bobby was incredibly friendly, helpful, and went above and beyond by physically checking the store to see if the item was available. When I came in the following day, the product had actually arrived that morning but was still being unloaded from the truck. Bobby kindly held the items for me after I told him I would return a few hours later to pick them up.
This level of service is rare and greatly appreciated. Bobby made me feel like a valued customer, and his thoughtfulness, professionalism, and willingness to help made the entire experience outstanding. The store was also very well stocked and organized.
I even learned that I could have ordered the product online, which was helpful information for future purchases. Thank you again, Bobby, for making my shopping experience such a positive one. Dollar Tree is fortunate to have a manager who truly cares about his customers!”
“Incredible experience with newly appointed assistant manager Lou helped me through all of my problems help me get my phone charged when I couldn’t pay and was very patient through the whole ordeal. Despite it being 9:30 he was nothing but nice and friendly. Highly recommend this place and he deserves a raise.”
“Very well kept store, very clean, always have what I need. Friendly staff and one employee was extra kind and helped me look for a couple items without hesitation and without an attitude, I believe her name was Amanda”
“***Update***
This particular Dollar Tree is my fave.
It has a lot of nice things...cards for every occasion, party items, decent assortment of H&BA, kitchen items, DYI items, food & snack items, etc. The staff is friendly and helpful. I'll always shop here.
I went to the one in Haygood strip mall. It was clean and stocked well. They were stocking shelves while I was there. They have items in the frozen food area that are priced over $1.25. Top price is $5.00. They have cashiers as well as self checkout at this location. The staff is helpful and friendly.”
“The best bath soaps and self care items. Kitchen items, pens and paper. seasonal decorative items , greeting cards galore. A great store. I love it. And sometimes you can get the best ceramic dinnerware from China. Thumbs up. Reminds me of the old school five and dime!”
“Went looking for something specific which they did not have, however found a couple of useful items and purchased. Had to wait a few seconds for a cashier but was not too inconvenient. Recommend this store.”
“One of the first things I noticed was how organized and easy to navigate the store was. The aisles were clearly labeled, making it simple to locate specific items. Despite carrying a large variety of merchandise, the layout felt spacious and well-planned. The shelves were neatly stocked, and products were displayed in a way that made browsing convenient and enjoyable.”
“One of my favorite locations. Very friendly employees. Maybe it gets too busy at some points but never had a problem to wait a bit. Compared to others bigger locations that are always messy and smelly - this one is always organized and clean.”
“The manager, Joann, was very level headed. I had a large purchase and she took the time to go through each line to make sure she didn't over charge me. All the time making sure other customers were taken care in a timely manner. The store is VERY clean and I go out of my way to shop at this location. Keep up the excellent service.”
“I enjoy going and getting last minute items. Only thing is that the prices changed and there are higher prices for certain items. I have to remind myself that everything is not a dollar. Smh”
“This is the best staff I've ever seen at this particular store. They are pleasant they greet their customers, they're very helpful. I'm so glad they got rid of that old crew,not friendly at all. Having this new staff makes you want to shop at this location. Keep up the good work.”
“Every time I have been inside this Dollar Tree I have been so impressed!The staff are helpful, the place is stocked, and is very clean and organized.Today I phoned for assistance, Rhonda located the item I need and I will be heading there to pick it up. Wonderful service!”
“Finding the parking lot can be a bit of a challenge, if you are entering from Bonney road. Turn into the Antique center and DD's driveway to access the store. I was greeted and the clerk was super friendly. The store is clean and as always at DG the shelves were being stocked by the clerks. Overall an ok location to shop.”
“Yesss I love this store, Melanie was a really great cashier! She showed me where all the ziplocs were, she also showed me where all the canned goods were and you all had a variety of food that I could take home!!! The store was organized all the shopping carts appeared clean!! And I love that I could pick up a basket instead of a shopping cart to go around the store. Love the clearance table!!!”
“I spent over 20min to find a item and couldn't find any assistance on the floor. Finally I went to the register.to check out and I asked associate name Jeremy helped me find the item in less than 10 seconds. He gave me the best customer service ever. Very friendly, understanding, and patient. Thanks Jeremy”
“Usually pretty good. Now that the road is closed, the stock is finally put up. They have been closing at 9 for like the past year, which is inconvenient when you don’t get off of work until late. If that’s the case, then update your hours instead of screaming from the door that you’re closed.”
“The management team Melanie and Jay are amazing, they are leading by example. I appreciate their positive energy! They are helpful, and have a friendly demeanor. They’re true assets to your company! I had a great experience during the holiday season, and again today. They’re the reason I will continue to shop at this location.”
“Family Dollar is clean, organized and affordable. The staff is friendly and professional. I shop there regularly for basic goods like toilet paper, paper towels, dish detergent and laundry detergent.”
“This one is pretty good. It used to be the hidden gem and I could find all my good items there. Someone must of let the cat out of bag, because now I can never find the good items!”
“This is the BEST dollar store I’ve ever visited. I had the most wonderful shopping experience here. I found everything that I needed and more. It was well stocked, organized, and clean. I will definitely return soon.”
“This store is nice.I love their balloons and I can get some great smaller dog toys and candles inside.I primarily come here for party supplies bc the prices cannot be beat - balloons, tablecloths (throw-away party decor ones), plates, cups, cutlery, it's all the best prices you'll ever find here. As well as holiday and occasion cards which are ridiculously expensive.They also have a cute seasonal holiday decor section with cute little items and fun things with crafts for kids.It's surprising the goodies you can find in this store once you are here and walking around.”
“Sean has the best costumer service I've seen in a long time, coming from someone that travels all over the country.
11/10
Excellence, I hope life blesses that kid”
“I’m not a big dollar tree person and the purpose of this review is to give credit to the employees working the store around 5:45PM 3/27/25. There was a customer in there being loud and obnoxious. He was extremely profane and was complaining about everything. He was insulting the employees saying “those rich (expletive expletive) wish they were me” and saying extremely racist things about a couple of the employees.
I am really impressed that they did not engage him and just ignored him no matter how much it was eating them up.
I, however, wasn’t happy being in there with my daughter and wife hearing him swearing as loud as he could so when he told one girl to “get the (expletive) out of here” I yelled back, “how about you get out!” He left laughing like a (expletive) but at least he left.
I saw first hand a tremendous level of restraint from those employees and they deserved for someone to have their back.”
“I love the convenience of this store. Between Aldi, the dollar tree and the dollar general - I can get everything I need in this shopping complex. In my experience all the employees are exceptionally kind and helpful.”
“Went into the dollar tree today and received immaculate customer service from Layla, she promptly assisted me and ensured i received quality products by calling out and replacing an expired miracle whip! Thanks Layla you're amazing I've never felt so safe shopping in a store”
“The best customer service staff ever. The entire time they helped someone. And for me Holly climbed a ladder to find me coffee singles. Awesome staff I choose this location over everything”
“This is my all time favorite Family Dollar! The staff are so kind, and professional! I like to give a huge shout to the night manager on Jan 9th 2026! He deserves recognition and a raise! Each time I go in to this Family Dollar he's either helping a customer or stocking shelves! He's a very hard worker! The cashier was kind and fast as well! I definitely will recommend this Family Dollar to my family, friends, and coworkers! Thank you ?”
“Overflowing with items to a fault. When you can not see what they are selling, because there is so many things crammed in, you just see one big blob and not the individual items. I like the store. The staff are phenomenal. Just too much and I'm guessing that is corporate.”
“I stopped at the kempsville store and found some things I I wasn't looking for but didn't find what I was looking for. One of the employees made my day though. She is snarky and funny. I love her.
I usually find everything I need.”