Firestone Complete Auto Care in Virginia Beach, VA has been serving the community since 1926, offering comprehensive vehicle services. Customers appreciate the trustworthy and transparent service provided by the staff. The shop handles a variety of needs, including tire sales, oil changes, brake inspections, engine repairs, and state inspections. Despite being busy, the team is courteous, responsive, and keeps customers informed throughout the process. Many reviews highlight the shop's efficiency, with some services completed in less than 2.5 hours, and praise the quality of work, especially for repairs like fixing a tire with a screw. Customers also value the honest approach, noting that the shop does not find unnecessary issues and provides fair prices. Even when service takes longer due to busyness, customers prefer that work is done right the first time. Overall, Firestone Complete Auto Care is trusted for its reliable, affordable, and friendly auto care tailored to each customer's needs.
Highly professional, appointment was managed on time, review of systems appreciated.
July 2024
Got us in promptly for a state inspection. No fishy "findings" like other shops. Trustworthy shops are hard to find.
July 2024
Great job and service! servicing took longer than expected, but that is because they were very busy. That's ok, because we were in no hurry. I'd rather have it take longer and be done right the 1st time.
