Havertys Furniture is a well-known store that offers a wide range of stylish and high-quality furniture for the home. Customers appreciate the variety of options available for living rooms, bedrooms, dining rooms, and more, making it easy to find pieces that suit different tastes and styles. The store is praised for its knowledgeable and friendly staff who are attentive and respectful of customers’ needs, providing a pleasant shopping experience. Many customers mention that they enjoy visiting Havertys because of the helpful staff who listen and do not pressure them into purchases. The selection and quality of furniture are often described as excellent, with some customers noting that they have bought furniture from Havertys multiple times over the years.
However, there have been some issues with product warranties, particularly with the Guardsman protection plan, which many feel is ineffective and a waste of money. Despite this, Havertys has shown a commitment to customer service by stepping in and making things right when problems arise. Overall, the store is recognized not only for its quality furniture but also for its helpful staff and positive shopping environment, making it a trusted choice for home furnishings.
The General Manager Alfredo and his presentation of the furniture drove this sale home. Kwame the sales person was professional and courteous. Thank you.
September 2026
Great experience, as always, from Haverty’s! The sales team (Kwame and Tamyra) and back office (Tara) are always a pleasure to work with. Thanks for always providing a great customer experience!
September 2026
Probably the easiest furniture buying experience I've ever had. Told the sales rep that I was looking for a power recliner, he walked us around to all the chairs, and told us why he thought it work, and why some Probably wouldn't be a good fit. In and out in less than 2 hours.
