Kroger is described as a one-stop shop offering thousands of quality food and household products, from fresh produce to pharmaceutical needs. Many reviews highlight it as a very good and affordable place to shop, with one of the best staffs found at a Kroger. The pharmacy is noted as being very efficient and well-staffed. Positive experiences include kind gestures from employees, such as giving a balloon to a child, which created a happy moment. However, some customers report inconsistencies. There are repeated problems with digital coupons on the app not applying automatically, requiring time to select them. One reviewer expressed disappointment with a specific location for frequently not having items in stock. A negative interaction at self-checkout involved an employee who was perceived as rude and condescending when a customer was confused, leading to a desire to avoid that station. Despite these occasional issues, the store is still highly recommended by many for its overall value and service.
Love my Kroger stores, especially the Marketplace ones.
April 2026
When I went to check out, there were long lines at the self checkout stations, but no cashiers on duty. This is poor management At other supermarkets there are always cashiers ready to scan your purchases. The store is clean and well stocked. But many customers are not happy with the lack of cashiers.
March 2026
I wanted to thank Julio and Mercedes in the pharmacy for going the extra mile for me this week. The pharmacist and whole pharmacy staff are amazing. They have been kind and helpful right from the beginning, ever since my first phone call to establish myself with them. Best pharmacy in VA Beach!!
