Kroger is described as a one-stop shop offering thousands of quality food and household products, from fresh produce to pharmaceutical needs. Many reviews highlight it as a very good and affordable place to shop, with one of the best staffs found at a Kroger. The pharmacy is noted as being very efficient and well-staffed. Positive experiences include kind gestures from employees, such as giving a balloon to a child, which created a happy moment. However, some customers report inconsistencies. There are repeated problems with digital coupons on the app not applying automatically, requiring time to select them. One reviewer expressed disappointment with a specific location for frequently not having items in stock. A negative interaction at self-checkout involved an employee who was perceived as rude and condescending when a customer was confused, leading to a desire to avoid that station. Despite these occasional issues, the store is still highly recommended by many for its overall value and service.
I wanted to thank Julio and Mercedes in the pharmacy for going the extra mile for me this week. The pharmacist and whole pharmacy staff are amazing. They have been kind and helpful right from the beginning, ever since my first phone call to establish myself with them. Best pharmacy in VA Beach!!
February 2026
Dynamic pricing fails in real time. Staff were so nice, but clearly corporate cares more about their bottom line than making sure people have the resources to properly do their jobs. Really feel for the folks that work here; it's not their fault. The stock must go up, right? 🥲
May 2024
Love shopping here everything so affordable and absolutely a very good place to shop. Highly recommend this place to everyone