Lowe's Home Improvement is a popular store known for its friendly staff, fair prices, and helpful service. Customers often appreciate the knowledgeable employees who can answer questions and assist with a wide range of needs, from plants to home projects. Staff members like Courtney and Carol are praised for their patience and kindness, helping even those unfamiliar with gardening find the perfect plants. The store also offers a genuine military discount, which many customers find valuable. Shoppers report having positive experiences with the store’s management and sales teams, including individuals like Daniel, Nancy, Brittany, Chris, and Austin, who are recognized for their professionalism and expertise. However, some customers have had disappointing experiences with third-party installation companies associated with Lowe’s, citing poor service and negative reviews from those companies. Additionally, while most associates are friendly and helpful, there are occasional exceptions, such as an unfriendly employee in the Powertools department. Overall, Lowe’s is seen as a reliable place for home improvement needs, with helpful staff and good prices, though some customers prefer to shop elsewhere when specific products are unavailable.
