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“They have so many things at great prices. Today my purchase was a set of diamond rotary bits to use on ceramic tiles. The reviews of these particular bits were good and the price was even better. Set of 4 $4.49. ☺”
“One of the friendliest and most helpful stores you'll ever visit! A man named Jon spent almost two hours helping me get exactly what I needed and even provided an extra free part.
Another pleasant surprise is that the overall store was more respectful/accommodating of my allergies than most airlines!
Years before when I was new to the area another employee helped me with directions, and each we very frequently get bargain christmas trees with complimentary trimming.
Fantastic service overall.
Combine that with the ability to order whst you need in advance if it's out of stock and I can't think of another hardware store I would pick first.”
“Richard is amazing and went above and beyond the call of duty! He helped me so much with getting my husband set up with his Green Egg and modular system. I couldn’t have done it without him and he was so accommodating!! He always returned my calls and helped in so many other ways. You truly don’t get that service anymore. So thankful for him!! Go see Richard at Taylor Do It!”
“I love the Mom and Pop feel of this hardware store. Takes me back to the old days, lol. Don't have anything negative to say about this store, I've been shopping here for years and will continue to do so. Shop local!”
“Always friendly and willing to help you find what you need, even if they don't have it at their store. Hard to find that level of care at the big box stores.”
“Staff was phenomenal! I called to see if they had the seeds I wanted. They checked and held them at the register until I arrived to purchase them. They absolutely made my day. Thanks Tractor Supply! I can't wait to get these seeds planted. 🤗”
“shout out to johnstone supply at the beach especially jessie and the front counter! always take care of us when we go there and even do a lot of research for me when im in the field trying to find a part saving me time. highly recommend them. love their team! mts refrigeration”
“Needed help on matching up Bolts and nuts and the cashier helped me out til we got the right ones.... the other stores don't even do this anymore... very good customer service”
“This place is convenient for local VA Beach residents. They have most of the basic requirements and the staff is super friendly. You can get better prices at the major box stores like Home Depot, but for convivence and service, it is worth the trip.”
“I love this place! The employees are always willing to help and answer my questions. I brought in a small door that I couldn't get the screw out of one of the hinges. They didnt try to sell me anything, but removed the screw. Worth going to over Lowes or Home Depot any day.”
“These guys are super helpful and knowledgeable!! Very fair pricing! FREE CANDY on the counter!! And not to mention the most handsome sales associate behind the counter!! My only regret is not having more doors that need doorknobs ?”
“You need to be lucky with who you find at the desk. Most of the employees are very friendly and respectful but there is always the odd one that thinks he is the smartest in the room and come across very rude and antagonistic. I’m sure the team can tell who is who! Still very convenient to have this so close to home.”
“AMAZING SERVICE HANDS DOWN!!!!! Mike Smith is our Sales rep and he goes above and beyond for our company , He even came into the office to help set up our capital electric account to access our invoices online ,order supplies , and to check on up an coming orders . I would recommend his service to everyone , His diligence to his job is remarkable and very much appreciated. :)Unlike Fred Baker, who wouldn't let us use the restroom when we came in to the counter !!!!!....”
“I know, it's sometimes hard to give 5 stars to a store that everyone goes to out of need - that need for that caulk or bolt or light bulb to replace a burnt out one. Sometimes we don't think about customer service at a place where necessity drives the customers to the place, rather than whim or special occasions such as a department store or a fancy restaurant. And most of the time people just are happy that a store like Home Depot just has the item in stock. But I've had a couple of incidents where the service has been wonderful so here goes my 5 star rating. One night at around 8:30 when everyone's winding down for the day getting ready for the next , I decided it was great time to avoid the hot humid weather and the large crowds to buy bags of garden soil, top soil and mulch. Just have to get my new beds ready for fall planting! The garden center gates were closed, lights were dim and as expected, there wasn't anyone tending the garden center. I asked service desk to page someone to help me with the bags of soil and mulch. Not only was there someone who helped me load them in my cart, they even waited for me to pay for them and walked me to my car and loaded the bags - no requests needed - now that's customer needs anticipation and service! Then just last night I decided I couldn't make 4 trips to buy more than 25 bags of soil, mulch and gravel. So decided to order online for next day delivery. They indicated the merchandise will be delivered any time from 6am to 8pm. A truck came at 10:30am. A polite young man asked if it was the right address and where he can unload the items. He was very efficient, laid the bags very neatly by the driveway. I am not sure if the gentleman is a contractor for Home Depot or an employee - but service was wonderful. I recommend Home Depot's delivery service for $35 - well worth the gas, the mileage and the time it takes to go into store, have your car loaded for several trips!”
“Everyone there is always so helpful. people even stopped to ask if I need help when they're not even in that area to make sure someone's helping me. I love going to this particular Home Depot”
“Went to find a masonry chisel to break apart bricks and cement. Couldn't find item but a very busy helpful employee took the time to help me find it. Saved me time. Love this store because employees are always there for the customer no matter how busy they are.”
“I love that they always have carts. Something you you don't find at Lowe's. I dislike having to deal with self-checkout all the time. Especially when they've got three or four employees standing there talking to each other and yet you're expected to check yourself out.”
“Ms. Sade is excellent. Pleasant to work with and very professional. She is amazing at her work, and she knows how to handle any situation. Thank you Jesus for her. God bless yall. A+ work ma’am!”
“So I went to the Lowe's on Virginia Beach boulevard. What a difference from the one on Holland drive, Holland drive had all dead plants and rude clerks. This one had nice plants and very helpful clerks, I believe they're owned by the same person. Maybe you want to do some cross-training? And send some to the virginia beach, blvd from holland.”
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“Helpful, friendly and most of all knowledgeable experienced employees. You'll find EVERYTHING you need in this store at better prices and especially better quality than you'll at big box store.”