Metro by T-Mobile provides unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is consistently described as friendly, awesome, and very helpful, offering great customer service. Reviews highlight employees who are knowledgeable, understand their job, and provide fantastic support, walking customers through plans and troubleshooting problems with attention to detail. Customers report being helped quickly, getting up and running in no time, and leaving with a smile even when frustrated. The store is highly recommended for porting numbers, adding a line, or getting a new device, with many stating they will return and tell others about this location.