The O'Reilly Auto Parts on Diamond Springs Road in Virginia Beach provides great customer service with a friendly and helpful staff. The team is knowledgeable, with many who work on their own vehicles, offering reliable second opinions. They go above and beyond to solve issues, demonstrating outstanding professionalism. The store carries a good selection of parts, tools, and accessories. Helpful services include holding parts, calling other local stores to secure items, and assisting when an ordered item is damaged. The staff is consistently described as amazing, very friendly, and very helpful, creating one of the best auto part buying experiences. Additional store services include free battery testing, wiper blade and bulb installation, fluid recycling, Check Engine light testing, brake rotor resurfacing, and a free Loaner Tool program.
Probably the nicest, most helpful people I ever met in 36 different states and 2 different countries.
February 2025
I get my Hose (fuel hose) at O'Reilly's... :) Convenient and Quick... just the way I like it :)
July 2024
I ordered a vehicle accessory online and UPS broke it en route. I called the store and had no problem getting a replacement! I went to the store to pick it up this time and everyone was very nice and helpful.
