This Virginia Beach Public Storage offers a clean facility with a free and easy online reservation system, allowing customers to skip the counter. The staff is described as professional, efficient, thorough, and very friendly. Employees are noted for being more than helpful, accommodating, and excellent at troubleshooting issues to ensure a smooth experience. The location receives praise for being under management that has made a noticeable, positive difference. Overall, the service provides personal attention, making the rental process effortless and highly recommended.
Susan is amazing . She is very helpful and knowledgeable
January 2026
Cassie was very helpful in explaining the details of my unit rental. She made sure that I was comfortable with the storage unit as well as the terms of my lease. I look forward to continuing to do business at this location and would recommend it anyone else looking for a storage unit.
December 2025
Cassie was so helpful and understanding thank you so much ma’am
