United States Postal Service
USPS,
Post OfficesHours:
501 Viking Drive, Virginia Beach VA 23452 Hours
About United States Postal Service
The United States Postal Service (USPS) at 501 Viking Dr is dedicated to providing secure, reliable, and affordable mail and package delivery to millions of addresses. The staff at this location have received praise for their efficiency and pleasant demeanor. One customer highlighted the quick processing of 11 customs packages, thanks to a friendly employee named Lisa, who made the experience enjoyable and efficient. Another customer appreciated Cody’s exceptional help with a list of uncommon questions, noting his willingness to go above and beyond. While some customers have expressed frustrations, it has been acknowledged that patience and understanding can greatly enhance the experience. The postal service staff are committed to serving the public, even under stress, and have called for more respect and education from customers regarding postal services. Overall, the Viking Rd location is known for its outstanding counter service, with Cody and Nita recognized as exemplary employees who set a high standard for customer service.
Most Recent Reviews
September 2026
Took 6 days for a package I handed the clerk to scan to show as received. At night the parking lot is pitch black. For safety reasons if you are going to have a 24/7 self serve option, have exterior lights
September 2026
The staff is kind and friendly. I’m typically in and out within five minutes at this location.
August 2026
Had such a great experience today with Cody (I think that was his name). Such awesome customer service, friendly and knowledgeable.
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