United States Postal Service
USPS,
Post OfficesHours:
2109 Thoroughgood Rd, Virginia Beach VA 23455 Hours
About United States Postal Service
The United States Postal Service (USPS) is a renowned organization that provides secure, reliable, and affordable delivery of mail and packages to over 157 million addresses across the United States and its territories. With more than 30,000 retail locations, USPS is committed to delivering exceptional customer service. The staff at the 2109 Thoroughgood Rd location have consistently demonstrated professionalism, speed, and grace in handling the high volume of packages, especially during the busy holiday season. Customers have praised the friendly and kind demeanor of the employees, even when dealing with irritated individuals. The location offers walk-in passport services, and the staff have been praised for their assistance in filling out forms and guiding customers through the process. The employees have also gone above and beyond, such as arranging for a customer's mail to be delivered to their front door when they were unable to retrieve their mailbox keys. Despite the occasional challenges, the staff at this USPS location are dedicated to providing excellent customer service and are often commended for their efforts, especially considering the challenges they face in their roles.
Most Recent Reviews
July 2024
Gentleman who helped me was very kind and positive. No line at 4pm on a Wednesday.
June 2024
Excellent service, attentive to what is needed for a successful mail delivery. Terrell is very knowledgeable and helpful. Thank you.
December 2023
Chappell and Mr. Lou were Christmas rockstars. People kept arriving with packages to be mailed and they handled it with professionalism, speed, and grace.
More Comments(97)
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