Walgreens has a reputation for excellent customer service, with employees like Devonte being recognized for their friendliness and helpfulness over the years. Many customers appreciate the professional and compassionate staff, often choosing to travel further for the positive experience. However, some reviews mention challenges with outdated operating systems and the pressure on employees to multitask, which can lead to delays. Despite these issues, the overall sentiment remains positive, with several customers noting their satisfaction and leaving with a smile after their visits.
I would give 5 stars if they were faster. I'm not blaming the staff, rather insufficient staffing.
February 2026
Dorothy, who is a Walgreens Associate off of Virginia Beach Blvd, in Va. Beach Va was EXTREMELY helpful in helping me choose cosmetics also in how to save money with the coupons that were offered.
September 2025
Have to wait days for prescription to be filled. Staff very slow and not very knowledgeable . I have with Walgreens at least 25 years and never had this kind of service.
