The main reason our ATT experience was so positive at the Warrenton VA store was due to customer rep, Alex. She's patient, knowledgeable and expertly helped us with transitioning to new phones - which for seniors, is usually a dreadful and tedious but necessary change. We prefer to only work with her for these reasons.
February 2024
Very happy with my visit and the help with selecting new phone and transferring data from my old phone. Very recommended.
February 2024
Malik and the store manager were both extremely knowledgeable and patient to switch over my work number from other carrier to AT&T on my family plan. Work phone to a new personal number so I could keep connected with my contacts as I move to my next career. Awesome store and people there to get things right.