Verizon is a telecommunications company that offers a wide range of products and services, including cell phones, wireless plans, and accessories. Customers have reported having excellent experiences when upgrading their phones or purchasing new devices. The associates at Verizon are described as knowledgeable, helpful, and professional, going above and beyond to assist customers and ensure they understand how to use their new devices. Customers particularly praise the helpfulness and kindness of associates like Russell and Christian, who provide thorough explanations, answer all questions, and offer ongoing support. Overall, Verizon is praised for its excellent customer service and commitment to meeting the needs of its clients.
Had a great experience with the team at Russel Cellular, they were quick and helpful to get me setup with a business account.
January 2026
The best verizon store I've been to. Literally activated a phone in 10 minutes for me that I bought at a different verizon store that was terrible. The people here are great I've never had a bad experience here and they explain everything. Great service.
December 2025
The process to switch 6 phones over to another carrier is daunting. Most people will delay this indefinitely, and just settle for something less. Hamza and his team made the process easy and they all stand behind the product and offers like no other team.
