Verizon is a telecommunications company that offers a wide range of products and services, including cell phones, wireless plans, and accessories. Customers have reported having excellent experiences when upgrading their phones or purchasing new devices. The associates at Verizon are described as knowledgeable, helpful, and professional, going above and beyond to assist customers and ensure they understand how to use their new devices. Customers particularly praise the helpfulness and kindness of associates like Russell and Christian, who provide thorough explanations, answer all questions, and offer ongoing support. Overall, Verizon is praised for its excellent customer service and commitment to meeting the needs of its clients.
The service was good and incredibly prompt. Was somewhat disappointed that they would not accept cash on later visit to purchase a phone case
June 2026
Staff is friendly and helpful. They let me stay while I played with my new phone in case I had any questions. I’m not very tech savvy, but they were kind on how they explained the process and I appreciate that!
March 2026
Had a great experience with the team at Russel Cellular, they were quick and helpful to get me setup with a business account.
