Boost Mobile is a business praised for its friendly, helpful, and knowledgeable staff. Multiple reviews highlight the excellent customer service provided by Laura, who is described as competent, caring, and quick to assist. Customers appreciate her dedication, as she often goes above and beyond to solve issues, even calling multiple numbers or finding the best deals for low-cost phones. One customer mentioned how Laura saved the day by fixing a voicemail icon problem for an elderly customer, demonstrating her patience and understanding. Another reviewer noted that Laura's assistance made switching to Boost smooth and painless, especially for those who are less tech-savvy or have vision issues. Customers also value the store's efficiency, with staff setting up new phones quickly and ensuring applications are logged in. Overall, Boost Mobile’s locations are highly regarded for outstanding service, with Laura frequently recognized as a key reason customers choose to return.
Had to get a new phone today and Lia Got me a good deal on a new phone with accessories. She was very nice to talk to you and set my phone up in a timely manner and it was pretty cool because a lot of My app applications were already logged into with the transfer. She did a great job. Highly recommended.
August 2022
Shayla was absolutely the best customer service person. She was so helpful and fid a wonderful job.
July 2022
Laura is the best! She is why I came back to boost. Laura is competent, caring and quick. This is the person you want to do business with and know that your taken care of.