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“Thank you to James and the entire staff for assisting me in the most professional manner! The wait was not long at all and they were very respectful and will help with anything you may need”
“I filled out a car loan application with NextMark. Immediately, I received a call.The usual route of sending in two current checks was done. Credit scores checked. Loan was approved.The loan officer was so sweet and professional.She walked me through whatever it was, that I didn’t understand. The APR very good.Now, I got my car.Thanks Semira Abegaz, what a great job!”
“The banking representatives at this branch from the tellers to the manager, including Luis, Saima, Ledis, Reshma, Shuvo, ans Ankita are some of the most professional and courteous banking professionals I have ever worked with. I highly recommend this banking center to whoever need banking services.”
“Gisele Foulks provided us very timely, well-explained, and responsive service. In almost real-time we were able to identify the administrative tasks and forms that needed completion to enable updates our account and to generate a Power of Attorney / Lien Release form which will enable us to retitle our automobile.”
9AM - 4PM
6478 Lincolnia Rd, Alexandria
Banks
“Thank you, Tanya!
We recently had some frustrating issues with my parents’ new Bank of America account. After a canceled appointment and an unhelpful phone call, we walked into the branch feeling stressed and unsure of what to do next. That’s when we met Tanya—and she completely turned things around.
She was incredibly patient, professional, and quick to solve the problem. Not only did she fix the issue efficiently, but she also took the time to explain everything clearly and gave us helpful tips to prevent future problems. Tanya’s calm, kind, and knowledgeable approach made all the difference.
Thanks to her, a stressful situation became a smooth, even pleasant, experience. We’re so grateful for her help. She truly is the best banker I’ve ever met, and I wanted to leave this message to say a heartfelt thank you.”
9AM - 5PM
2611 Prince William Pkwy, Woodbridge
Banks
“My experience with Alicia was excellent, very excellent service, thank you very much and Blessings to Alicia in particular and the entire Bank of America work group.”
“Oh my goodness, where do I start?! A big shoutout to Miriam, Naweed, Yan and Katia. These folks are very helpful, knowledgeable and make banking easy (the way it should be). Great customer service is strictly observed here and that makes my financial responsibilities easier to accomplish. Because of the personnel in this bank, we have become loyal customers for years (both my husband and I got our mortgages here) and will continue banking here.”
9AM - 4PM
901 N Stuart St STE 100, Arlington
Banks
“I come to this location almost every day to deposit checks for work, and the reception and service is always impeccable, from the moment I walk through the door, to the moment I walk back out. From the security guard opening the door, to Vanessa greeting me as I enter, to Matthew or Ari or Damien or any of the other tellers handling my business quickly and thoroughly, it is exactly the kind of bank service that you want; especially when you have to do it every day like me. I almost wish that they weren’t all so good at their jobs, so that I could be lazier and not have to go back to my own job so quickly.”
9AM - 4PM
8128 Arlington Blvd, Falls Church
Banks
“Morgan was great and extremely helpful. I did not have an appointment but she still provided notary services to me! Extremely grateful for her help and assistance.”
9AM - 4PM
8332 Old Keene Mill Rd, Springfield
Banks
“I would like to express my sincere appreciation for Mrs. Jisook Anderson and the outstanding service she provides as a Financial Advisor. She is very knowledgeable and takes the time to patiently answer all investment questions with clear and thorough explanations of the various options available.
What truly sets her apart is her accessibility and dedication—she consistently answers phone calls and ensures that every concern is addressed in detail. When needed, she also takes the initiative to schedule in-office appointments to provide further guidance.
I have found her to be extremely helpful, professional, and trustworthy. Thank you for your excellent support, and I wish you continued success in your career.
My review is based on my visit today, as well as many earlier visits.”
“This is a great place to come. The crew at this office is ready to help you with everything with respect and care. They want you to be part of the BOFA family. Thanks to Racha and Frida, you are very kind, as is Nora, who came from another location to help.”
“The Ballston location of Northwest FCU is walkable from the metro station, easily accessible to street parking in front of the building and a garage behind the building. The staff are friendly, respectful, professional, funny and willing to ask each other for help. There is such a camaraderie between each person. I really enjoy going there to do my banking business. I want to give kudos to Franklin. Kudos, kudos, kudos,”
“I’m very happy with this Bank of America branch. The staff are always kind and helpful, especially an employee named Navid . Whenever I visit the branch, I specifically choose to work with him because he is extremely knowledgeable, patient, and supportive. He consistently provides excellent service, and I always leave feeling satisfied.”
“Yasmin was exceptional and provided excellent service. She was very patient with resolving my issues and super helpful. I highly recommend this branch and please see Yasmin when you visit there.”
10AM - 4PM
5707 Seminary Rd, Bailey's Crossroads
Banks
“I recently had an issue where my card was disabled due to suspicious activity, just days before an upcoming trip. Needless to say, I was stressed. Yaseen listened to me intently, reassured me, and walked me through multiple solutions to ensure I could access my new card. He never rushed me and even set up a virtual card on my phone, making the process seamless. His patience and professionalism truly stood out.
Thank you so much, Yaseen! I’ve been coming to this branch for over 10 years, and you’re truly a great addition to the team.”
“If your taking out a loan, and the MENUS of the App are confusing and your Payments aren't going through, etc.Please give them a call the Supervisor is AMAZING! Candice is working magic over there with these system. To make sure everything goes accordingly. ???”
10AM - 4PM
5226 Langston Blvd., Arlington
Banks
“I am grateful to deal with Bank of America and I would like to thank Ms. Maram Al Dowegri for her unique dealings, assistance and willingness to serve the customer with all comfort and kindness. Thank you Maram Al Dowegri”
“My experience with Penfed application process was pleasant. There was no issues they were fair when accepted me as a member. I look forward to having a long relationship with them. I’d refer anybody looking for a good credit union to be a member of.”
9AM - 5PM
2670M Avenir Pl, Vienna
Banks
“Excellent, friendly and professional staff and customer service, with a personal touch. I'm always greeted with a smile and a welcome, these folks are terrific”
“I had a check stolen and experienced an attempted scam. The bank worked quickly and thoroughly seeing me through the crisis. Great support — and very nice staff.”
9AM - 4PM
2111 Wilson Blvd STE 101, Arlington
Banks
“Many thanks and five stars to Maricor who stayed late after closing hours to help us with a complicated account opening transaction! I have been a neighborhood customer at this branch for more than 20 years and have always received courteous and professional service. They are one of the few branches with safe deposit box service which I’ve also used.”
9AM - 5PM
7400 Little River Turnpike, Annandale
Banks
“Chelsea is one of the best consultant at this branch. The other day I updated my information & she gave outstanding service. Not only the services but also very useful information about my future plans. I truly appreciate your support and advice.”
“So happy to do business with BB&T. Jessie Ontiveros is extremely helpful and very professional, I couldn’t be more satisfied with his customer service skills and help.”
9:30AM - 1PM
12000 Government Center Pkwy #266, Fairfax
Banks
“Juan Helguero is extremely helpful and has assisted with so many questions for multiple years! My experience here has been wonderful! He should be a manager here!”
“I recently opened a business account at this Chase location and had a great experience. Kashwayne was incredibly helpful—he took the time to explain all the account options in detail and made sure I chose the one that best fit my business needs. The branch itself is clean, well-organized, and has plenty of parking, which made the visit even more convenient. Highly recommend this location for anyone looking for excellent customer service and a smooth banking experience.”
“I wanted to take a moment to share my appreciation for the outstanding service I received at your Fairfax branch. Jaya Duraiswamy was extremely professional, knowledgeable, and patient in addressing my banking needs. Their attention to detail and willingness to go above and beyond made the entire experience smooth and pleasant.I truly value the time and effort they took to ensure everything was handled efficiently. This level of service reflects very well on United Bank’s values and dedication to customers.”
9AM - 5PM
8315 Lee Hwy, Fairfax
Banks
“I worked with Mehrnoush to open my business account here. She was extremely patient and helpful getting me set up with what i need for my business. She was extremely focused in solving some particular challenges I had - thanks to her I’m finally set up the way I hoped to be.”
“I had an excellent experience with their service; they truly went above and beyond to help me with my deposit. As someone who is disabled, they were incredibly supportive and helpful. I’m very happy with their service, and I’d give everyone they work with a perfect five-star rating.”
“I had an exceptional experience at Bank of America, thanks to Veronica! She made opening an account and getting a credit card seamless and stress-free. Veronica was incredibly helpful, patient, and knowledgeable throughout the entire process. I appreciate her professionalism and attention to detail. Highly recommend Bank of America and Veronica for anyone looking for top-notch service!"”
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“Update: These guys really care! I originally was frustrated by their UI but these people want to improve constantly! I am thoroughly impressed by these folks. Really fantastic customer experience.”