1st Advantage Federal Credit Union is a Virginia-based credit union that offers a full range of banking services and convenient ATM access. The friendly professionals at the New Town branch in Williamsburg, VA, are dedicated to providing top-notch customer service. Customers praise the knowledgeable staff, such as Samantha, Lois Miles, and Karen Kornish, for their expertise in helping with account openings, mortgages, wealth management, and business solutions. The mobile app is also highly regarded for its ease of use, and the branch's convenient location makes it a popular choice for new Williamsburg residents. Overall, 1st Advantage Federal Credit Union is known for its exceptional customer experience and comprehensive financial services.
Excellent customer service, always very thoughtful, kind, and helpful. A special thank you to Kayla for her help! Highly recommend.
May 2026
The loan officer, Samantha, was so very helpful. She helped me battle a bad debt on my credit report that was a stolen id crime. I can't say enough about how this credit union cares about their members!
May 2026
I was nervous but Kim Galloway helped me calm right down. The credit union has great hospitality atmosphere.
