The Cox Store in Williamsburg offers a one-stop shop for customers' tech needs. The team provides personalized support to help customers upgrade their internet, mobile plans, and devices. Whether you're a gamer, remote worker, or streaming enthusiast, the Cox staff can connect you with the latest high-speed internet, 5G mobile plans, and cutting-edge devices and accessories. Customers praise the helpful and efficient service they receive at the Cox Store. Missy, the store manager, is described as polite and quick to resolve issues, guiding customers in the right direction. The team is commended for their ability to address problems efficiently and get the right technicians on-site to solve connectivity problems. While some reviews criticize Cox's internet service quality and customer service, the Williamsburg store stands out for its attentive staff and ability to provide a seamless in-store experience. Customers can take advantage of exclusive deals on bundled internet and mobile plans to stay connected at home and on the go.
Elisa and Missy are professional, friendly, and customer focused. This location has the best people I have ever worked with within Cox.
November 2025
Missy P took great care of me. She couldn't have been more polite and handled my problem in no time at all. Life should always be this simple!
November 2025
Had a problem with my line with an 811 contractor and Missy [manager of 5110 Main St store, Williamsburg] heard my complaint and pointed me in the right direction. Followed her instructions and problem is on the way to getting resolved. Great store, taken care of promptly and efficiently.
