“This is the most efficient store in Williamsburg. The staff are professional, knowledgeable, friendly, and EFFICIENT. I've used their services before. The first time, they couldn't do what I needed, so the young lady called some businesses and directed me to the one that could accomplish what was required.”
“I was visiting the Richmond/Norfolk area on vacation from Austin, TX. The reason was for the major amusement parks in the area. I had bought a lot of souvenirs from the parks that would not fit in my suitcase for the return trip. I was very nervous about shipping all my souvenirs back home because they held a lot of personal value to me. The representative in the UPS Store helped me with exactly what I needed. Sadly I do not remember his name but he was very accomodating. I brought all my souvenirs in a huge mess of a pile but they organized it all & packaged it perfectly. Everything in my package arrived safely & in a timely manner. They packaged it better than I believe I would have, which is great because it seems as if they cared about what was in my package as much as I did. I will definitely be using UPS to ship my packages going forward in the future.”
“Amazing customer service! Jessica, went the extra mile to make sure i was completely satisfied. Carl is an unrivaled asset! Previously a UPS driver of 32 years. His knowledge from the ground up is indisputable. Won't take my business anywhere else.”