Metro by T-Mobile receives consistently high praise for excellent customer service. Multiple reviews highlight specific employees for being amazing, very helpful, patient, and kind. Staff are described as having awesome customer service skills, being very knowledgeable, and going above and beyond to assist customers. They are noted for being especially pleasant and not pushy, spending all the time needed to set up phones and solve problems. Customers report great experiences getting new phones hooked up, receiving helpful advice, and having issues resolved efficiently, with one phone fixed in less than 30 minutes. Reviews call it the best experience ever, with one customer stating it was their best experience with a phone company in 14 years. The service results in definite five-star ratings for excellence.
Great customer service and a nice selection of products from this store!!
August 2023
there the workers are very nice but there is very little choice if you want accessories I do not advise!
September 2022
Went here after visit Oyster Point store and spent hour and half with customer service. Amber was the person who helped me out and make my son phone work in less than 30 mins. Amber thank you so much 5+
