About The Shops at Carolina Furniture of Williamsburg
The Shops at Carolina Furniture of Williamsburg offers an extensive selection of high-quality, classic furniture. Customers describe the store as having a beautiful showroom with a wide range of sample pieces to browse. The staff is consistently pleasant and knowledgeable, providing helpful guidance to customers as they make their selections. One customer had an exceptional experience when a recliner they had purchased for their elderly mother needed repair. The store promptly addressed the issue, locating the sale record, arranging for pickup and same-day return of the chair after fixing the switch. The customer was impressed by the store's follow-through and care, especially as the chair is essential for their mother's daily comfort. Another customer, who has been a client of the store for nearly three decades, recently undertook a large living room project. They praised the invaluable guidance provided by the staff, particularly Joseph and Elenie, who listened intently to their needs and desires, offering design advice to help them create the perfect, comfortable environment. Customers consistently highlight the quality of the furniture, noting the absence of particle board and the luxurious fabrics and construction. While the prices reflect the high-end nature of the products, many agree that "you get what you pay for" in terms of craftsmanship and durability. Overall, The Shops at Carolina Furniture of Williamsburg is renowned for its extensive selection of classic, high-quality furniture, exceptional customer service, and the ability to help customers realize their design visions.
Beautiful expensive classic furniture from the best furniture makers. Extensive number of sample pieces to look at. Staff always have been pleasant and let you look around. Haven't bought anything... Yet. ?They have the highest quality furniture in the Williamsburg area.
November 2022
One of the most extensive selections of fine furniture within 100 miles of Richmond. We are furnishing a new home, and are very pleased with the selection and customer service at this store. Kirk was very helpful while we were making selections, and had been diligent in follow-up on the status of our orders.
November 2022
Investment-grade furniture. Knowledgeable staff. We are very pleased and will be back!
