CVS is a busy and helpful pharmacy that provides various services, including COVID-19 testing for eligible individuals in select states. Tests are available for people age 10 and older, with minors under 16 needing adult supervision. The store is generally very clean, and the staff are friendly and professional, often going out of their way to assist customers. Many customers appreciate the helpfulness of the employees, especially when navigating photo printing or filling prescriptions, with some mentioning exceptional service from certain staff members. The pharmacy staff are described as genuine and dedicated, despite facing challenges such as being understaffed or dealing with complex insurance issues. Customers recognize that these problems are often due to company structure rather than individual employees. Loyalty programs like CVS Caremark are recommended, offering savings and rewards. Overall, customers feel valued and well-treated when they are kind and patient, and they appreciate the efforts of the staff. While there are occasional complaints about specific staff members, the majority of reviews highlight positive experiences and trust in the pharmacy’s ability to take care of their medication needs.
