Kern Motor Company is a highly regarded automotive service and sales business that consistently exceeds customer expectations. The service department is praised for its exceptional attention to detail, ensuring thorough diagnostics and repairs without unnecessary parts replacements. Customers have consistently experienced outstanding customer service, with the staff going above and beyond to address their needs, even while traveling. The sales team, particularly Rhonda and Carson, are commended for their stress-free negotiation process, product knowledge, and personalized attention, making the purchasing experience seamless. Kern Motor Company has earned the trust of its clientele, who enthusiastically recommend the dealership for both service and new vehicle purchases across a range of Buick and GMC models. Overall, Kern Motor Company's commitment to excellence, customer satisfaction, and efficient, transparent operations have solidified its reputation as a trusted and reliable automotive partner.
I can’t say enough good about the Kern Motor Company Service Department. I’ve been treated so well and they always make sure of the issue before throwing a bunch of parts at problems. My Yukon has had A LOT of work done on it and I won’t take it anywhere else for my future needs.
August 2024
Excellent customer service, communication, very happy with work completed in timely manner: Will always choose Kern over Malloy.
June 2024
Always appreciate the work preformed on my vehicle and kind people there.