Verizon offers mobile, 5G home internet, and business services. Customers report a great experience with helpful and friendly staff providing excellent customer service, patience, and seamless, fast assistance. The process for switching services and trading in phones is described as seamless and faster than expected. Some mention getting home internet for $45 a month without paying anything initially. Service quality is noted as being much better than previous providers. The store provides options for in-store appointments, online orders with in-store pick-up, free 2-day shipping, and same-day delivery where available.