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“Due to US Cellular switching to T-Mobile, we had to fix our internet and my husband’s phone plan. We were at the store two days in a row due to a phone number issue with the switch but everyone greeted us both days, signed us in, and gave us an estimated wait time. Our representatives were extremely helpful- Zack and Karena. May everyone there always have green lights on their way home from a long work day.”
“Amir and Erick are the best workers I’ve ever met in a cellphone store. I was a member of AT&T and their service is complete trash so I wanted to change back to Verizon and these two were so incredibly helpful. I had to pay off my phone with AT&T and not only was the worker there high as a kite but completely not helpful. I figured it out and went back to the comfort and helpfulness of this Verizon store. They were making calls to help figure things out with me and I couldn’t be more grateful. 11/10 because 10/10 isn’t enough”
“Verizon should thank their Team Member, Kyle Case, for obtaining a new customer today! He went far beyond expectations and ended up with a new Verizon Wireless customer whom otherwise would have went to another carrier. Customer Service skills were awesome.”
“Francis was very nice he was explaining how he could save us money on are cell phones will be going back soon to see what deals we can get always looking to save a few dollars”
“The staff at Wave2Net is one of a kind. They make themselves available to you always, and genuinely care. I Cannot say I have always had “the best ever” Internet connection, but when I didn’t I could reach out and they got me back up and running right away. This is truly a company who cares so I highly recommend them!”
“I moved to tha area a little over a year ago. As I looked around for internet service i came in contact with Patrick who works in installation. I was sold after talking to him. He was very professional, polite, friendly and knowledgeable. Despite the normal glitches with anything, im happy with my internet. Steve is also very professional always willing to help whenever Patrick is not available. Ready to go above and beyond. I would definitely give them a call..”
“We were longtime AT&T customers, but frustrated. Was looking for a change. Varun (I really hope I spelled your name right!) was absolutely amazing. He helped my fiance and I get set up with brand new phones quickly and got us a significantly lower bill then what we were paying before. Couldn’t have asked for better customer service!”
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“I had such a wonderful experience at the T-Mobile on Rutherford Crossing! Alexis was absolutely amazing and made the entire process so easy and stress-free. She helped me transfer my account and upgrade my phone, and she was incredibly patient and helpful throughout the whole experience.
Alexis has such a comforting and friendly personality, and she took the time to explain everything in a way that was easy for me to understand. I never felt rushed or confused, and I truly appreciated how helpful and kind she was.
T-Mobile is lucky to have someone like Alexis on their team! I highly recommend asking for her if you visit this location. Thank you, Alexis, for making my experience such a great one!”