Verizon offers mobile, 5G home internet, and business services. Customers report a great experience with helpful and friendly staff providing excellent customer service, patience, and seamless, fast assistance. The process for switching services and trading in phones is described as seamless and faster than expected. Some mention getting home internet for $45 a month without paying anything initially. Service quality is noted as being much better than previous providers. The store provides options for in-store appointments, online orders with in-store pick-up, free 2-day shipping, and same-day delivery where available.
Thanks Leo for your assistance to ensure Bill's phone is working efficiently. Customer Service yes!
March 2026
Brent was very helpful! I was having issues online and over the phone and he was able to resolve my issue and helped me with some accessories I needed. I was very stressed and anxious when I arrived, but I left relieved of my concerns. The whole store was quick to greet me with a smile! Would recommend
June 2024
Brent was super helpful and fixed my phone when customer service couldn't.
