Bad customer service at this location! Woman at the desk clearly hates her life and her job and pushes that onto the customers. I just came in for a quick exchange and she gave me so attitude. As a paying customer, I expect at least some basic decency.
July 2024
AVOID THIS SHOP AT ALL COST. If you need to visit Brooks Brothers, there are other locations in Northern Virginia. You pay $200+ to feel extremely disrespected. It’s just not worth the cost. This staff lady has a big issue with her very unprofessional and judgmental attitude.
December 2023
Very elegant store and it's well arranged and helpful employees
