“Cotton clothes in almost every size men t shirts also r in wide range I like bcz I like cotton clothes and go there for reasonable prices they have complete awesome”
“Was visiting from a different country great customer service Malik was amazing person he helped us so much, he was so patience with us….
Thank you Malik ?”
“Everything is a mess but if you don't mind sorting through things in clearance the bargains are amazing. 1 romper, 3 dresses including special occasion, 1 skirt, 1 pj pants and 5 jeans, all for $85!!”
“Went in with my son this evening and Russ helped us checkout and was super helpful even helped us create a profile and also signed me up for the 10% off. Thank you for your patience and kindness while shopping with my teenage son.”
“This JCPenney is always a great shopping experience. The store is clean and organize with a great selection. The deals are good and the employees are consistently friendly and helpful. I always leave feeling satisfied with both the service and the savings. Highly recommend this location!”
“I don’t know about everyone else but this store is great! Amazing customer service and the staff is always there when you need them. I always return and I’m always satisfied with my purchase.I recommend!”
“This store is a little messy ngl. I would expect better for this mall. Anyway Im only giving it 4 stars because Lancey (i think that was his name) was the nicest and most professional employee I have met in a looong time. Give him a raise rn ?”
“Dear Janie and Jack Outlet Team,
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional service I received during my recent visit to your store. As someone visiting from outside the country, I was particularly impressed by the warm and welcoming atmosphere.
A special thanks goes to Sophia, whose kindness, professionalism, and genuine enthusiasm made my shopping experience truly memorable. Her assistance in helping me choose the perfect clothes was outstanding, and her friendly demeanor left a lasting impression.
Thank you for upholding such high standards of customer care. It’s not always easy to feel at home while traveling, but Sophia and your team ensured that I did. I look forward to visiting again whenever I return..”
“I went in the Potomac mills location to find a cute outfit for my birthday (I used to wear true religion years ago and now it’s back in style) I was rushing and trying to find the right size and style. OMG!!!! When I say CHRIS/CHRISTOPHER literally helped me find jeans and tops to try on and gave honest feedback back he literally should be a personal stylist. Thanks to him I found what I needed and will be wearing it tomorrow his customer service was BEYOND AMAZING and he truly went over and beyond helping me go and pick each piece. I will for sure be coming back GOD willing and I will be calling corporate to tell them how freaking amazing this gentleman was YOUR ROCK!!!!! The store was also very clean and neat too”
“I love shopping at this location! The store is organized and easy to shop. I wanted to give you 5 stars because the associates are very helpful all the time .I came in on a busy weekend and it was complete “pandemonium”There were over 12 people in line with only 3 registers open. I was extremely disappointed because this location has a great sale going on for being an outlet. I only saw 2 staff running the sales floor which one of them was AMAZING by helping me find clothes for my son. Despite the chaos, the cashiers remained incredibly polite and professional while handling a very tough crowd. This store needs more staff to be able to handle the crow on busy days”
“One of the best experiences I’ve had. Usually I never ask for any help. Just because employees always give some type of attitude. But Kaeley helped me out and made everything a breeze . Very helping don’t go to the oxon hill one. Come to this and just hope she’s there she got you fast and easy”