Lacoste, a luxury brand, appears to face some challenges in customer service based on the reviews. The sales clerks seem to struggle with handling disgruntled customers, with one reviewer describing the clerk's communication style as akin to "commanding players" rather than providing good customer service. The reviews indicate that the store often experiences chaotic situations, with multiple customers yelling at the cashiers, some in different languages, leading to long wait times for other customers seeking assistance. One reviewer, though initially annoyed, acknowledged that the employees were likely dealing with a lot of disrespect from customers throughout the day. Despite these issues, the reviews suggest that Lacoste's target audience is not the general public, but rather those who can truly afford and purchase luxury items, such as for fittings or placing orders. The store seems to be designed more for showcasing the products than for casual browsing and nitpicking by the "peasants," as one reviewer put it.
Kevin and the team are a great example of customer service! Feeling welcome every time we visit. Will go the extra mile to find an item your looking for! Great location
December 2023
The sales clerk needs to train how to handle costumers. She doesn't have good costumer service. She talks like she's in a ball park commanding players to do what she wants. Yeah it's a she.
November 2022
Very expensive at all time .. overpriced overpriced overpriced
