This Xfinity Store provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can subscribe, make payments, or handle equipment. Multiple reviews highlight excellent customer care from a specific agent, describing the service as wonderful, patient, kind, quick, and professional. The agent is noted for being extremely friendly, helpful, and knowledgeable, successfully handling phone transfers and multiple customers even when busy. Customers report a good and positive experience, highly recommending the store and this agent for assistance, which made decisions easy and left them happy with their products.
Michael Hughes was wonderful! He walked us through transferring my number and setting up a new phone. Fantastic experience. He was very patient and helpful! 10/10!!!
June 2025
Fairly quick process to pickup and return router. Not a lot of close parking at this shopping complex though.
August 2024
Excellent customer care from Mr Michael Hughes at the Potomac Town Center Xfinity store. He was kind, patient, knew what to do to transfer my phone number to my new device and he was quick. Hope you all have more in store agents like this gentleman.
