Verizon provides a mixed customer experience. Some visits are highly positive, with staff described as exceptional, impressive, attentive, and knowledgeable. Customers report enjoyable transactions, good deals, and savings on bills after helpful plan reviews. The store environment is noted as clean. However, other experiences are negative, involving unauthorized services added to accounts and confusion over retailer authorization. Assistance with setting up phones and finding suitable plans is consistently praised by satisfied customers.
Rohan and Ayan Extremely helpful, stayed late until we were all satisfied and done they were very helpful
September 2026
We were having issues switching carriers from at&t, took about 7 hours because of issues on at&ts end, Rohan and Ayan continued to help us about 3 hours after hours, after telling them its okay we can come back, they were insistent on getting the issues fixed before letting us leave. exceptional service out of them two.
September 2026
Awesome store. Umer is great, helped with every aspect that I needed. Good guy.
