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“Bryn, thank you so much for all of your help and my time of need providing clear instructions and helping me move through the process and a smooth and time efficient manner. I stopped in, needing to urgently ship some documents to Brazil and I’m so happy that Bryn Was here and able to help assist me! DHL has a special way to them. Unlike other major shipping centers I find the experience is always personalized, straightforward and easy to navigate! I will definitely be coming to this location again with my international document shipping needs!”
“We had a last minute shipment with no idea how to move it. Craters & Freighters came to the rescue, and we couldn't be happier. The entire process went smoothly and communication was great throughout. Highly recommend!”
“Kenneth “Ken” Smith was my delivery driver and truly the GOAT. He was warm, friendly, and handled my package with impressive care and attention to detail. He walked me through how to make sure everything was in perfect condition and what steps to take if it wasn’t. Outstanding service like this deserves serious recognition — give this man a raise!”
“I don’t usually write reviews, but this UPS Store definitely deserves one!
I walked in about 30 minutes before closing and honestly wasn’t sure if they would still be able to help me since I had several documents that needed to be certified and notarized. Not only did John accommodate me, but he made the whole process smooth and stress-free.
John was incredibly friendly, professional, and efficient. He took the time to carefully review everything, made sure all the details were correct, and never made me feel rushed even though it was close to closing time.
I also want to give a shoutout to Jaedan. While John was helping me, Jaedan did a great job taking care of the other customers and keeping things moving.
Before coming here, I stopped by at the UPS Renton location first closer to work, but they weren’t able to help me. I’m so glad I decided to come to the Kent Kangley location instead.
This wasn’t my first time here, and honestly, every visit has been a great experience. The staff are always helpful, professional, and seem to care about their customers.
Thank you, John and Jaeden, for the excellent service. You turned what could have been a stressful errand into a really positive experience. Highly recommend this location! ?? ?
To management: I hope you see this review and give them a raise! ? They absolutely earned it.”
“Super, super kind as soon as I walked in!! I was greeted with a smile and a wave and was helped immediately. Every cash register has someone at it to prevent a line, or back up! Highly recommend this location!”
“This UPS store inside Bonney Lake Safeway is always busy but they get you in and out. I have never waited more than a few minutes to do an Amazon return and it is super easy with the helpful staff. I have been to this location Many many times to send or return things and it has always been a 10/10 experience. Thank you!”
“I was just in there, but six or seven minutes taping up a box I was trying to get delivered and listened to this lady Diane behind the counter. She was just be the friendliest person with everyone walking thru that door from the regulars and cracking jokes to the fedex guy dropping off boxes. Diane had the attitude like it was a great day to be alive and it made my day a little bit brighter! Especially after telling me of the holiday price increase! ?. LolLet me add another name…Emily! Just left there again and now it was the two of them working, what a great team! Emily gave me all sorts of advice on buying/selling apps too, very helpful!”
“Paul has great customer service skills he is a jolly fellow. The space could be tight to get in. The parking is limited for larger rig best bet would be on the street at the shipper and receiving rear side of the builing. Please note it's a $$ 250 fine for parking in Auburn street, night time it's fine cause the parking enforcement are sleeping. There's a truck stop near by 6 miles south on 167 which charges 25/day for parking, there's also a fuel stop at hwy 18 (76 fuel stop) ; only fuel no parking. Plenty of food nearby walking distance 1 mile and a small local casino, banks, Lowe's etc..”
“The building says Odyssey now. Reefers with swinging doors use Docks 50-53. The driver entrance is between 54 & 55. Turn right to the open space and look to your left for a door that says Driver Check In. Wear a safety vest. No parking nearby. The receiver arrived and opened the door at 0600 promptly. Seems to move fairly quickly. Brought the BOL out when he was done.”
“I'm an employee here at air sea America Inc if you want to get something for your camping needs or in home furnishings go to Amazon or any other sites like it and search for dynasty fireplaces or outland living and find the product of your desire”
“Staples is my go-to store for all of my supply and printing needs. Friendly and knowledgeable staff, all the supplies I normally use and more. Why would I go elsewhere?”
“staff is always extremely efficient, helpful, and kind! service is streamlined so you can be in and out quickly without feeling rushed. never had a bad experience in the years ive been using ups and this store specifically, thank you to everyone who works here!”
“I use Navis Pack n Ship for receiving my business shipments. Ive been using them for over a year now. They are awesome! Front office is always kind and on top of the things and the guys in back always take care of me. Highly recommend!”
“I didn’t notice the sale price had a 30 limit. My church is making schoolbags for Lutheran World Relief. Thank you to the store manager and staff to make a fix to my mistake. Many reasonable prices. Grateful.”
“The people at this location are the absolute best. So helpful, knowledgeable, kind. I use UPS for both printing and shipping and have never been disappointed. I won’t go anywhere else! Love this UPS!”
“Amazing people here. Great staff and a wonderful experience all around, solid team with excellent drivers with best in class service. Professional and clean. All drivers show up on time and ready. Highly recommend them to anyone out there trying to get their freight delivered in a timely and professional manner.”
“I started coming here when I tried to go to the post office and couldn't get in the parking lot cuz it's so busy, and I found this place to be so relaxing and unstressful to get things done. They do notary, they do everything the post office does and more and the service is great. It may cost a bit more but it's so worth it, the no stress. I have and will continue to do business here!”
“We can’t say enough good things about this company. From day one, they’ve treated us like family—not just another customer. Every member of their team is kind, professional, and genuinely helpful. They go out of their way to make sure things run smoothly, and they’re always willing to accommodate our needs, even on short notice.
It’s rare to find a company that combines reliability with such a warm, personal touch. Working with them has been a true pleasure, and we’re incredibly grateful for the relationship we’ve built. If you’re looking for a warehouse or freight partner you can count on—and one that actually cares—look no further. We highly recommend them!”
“Mackenzie made my experience at this UPS location really smooth and efficient. I was able to get in and out of the store quickly, and my shipment to Ohio arrived fast with no issues. The whole process was easy, and she handled everything in a very professional and organized way.
What stood out most was how genuine and friendly she was. Mackenzie is very down-to-earth and easy to talk to, and we had a really nice conversation while she helped me. Customer service like that makes a big difference, and honestly she’d probably be the main reason I’d come back to this UPS store.”
“Amazing customer service every time I visit! The staff is super helpful and always ready to assist with my printing and office supply needs. I love the variety of products available and the clean, organized layout of the store!”
“The best place to drop off. The bin door opens just wide enough for small packages, unlike most collection boxes. It beats going down the road to the actual post office's collection box which won't let you drop packages at all.”
“I could not be happier with the customer service I received from the two ladies working here. I came in to ship my step fathers personal effects, and his ashes to his children after my mom passed away. They were such a huge help in getting my items boxed up and shipped off to the correct address. They were fast, friendly and efficient. I left there feeling very thankful for them. And having a Crumbl next door so I could eat my feelings afterwards certainly helped.”
“I was picking up a pallet from the depot. Finding the right place to be wasn’t hard, but knowing I was in the right place was a bit of a challenge. There were clues, obvious in hindsight; after following a freight truck through the south entrance, the signs for parking hung on the other side of the chain link fence off to the right, the lack of marked parking lines, another sign for will call. I think they expect you to come in the other way and then drive around when they tell you where to go wait. Anyway, if you come in the South Entrance first, park off to the right. Go up the ramp, walk in to the warehouse follow the windows to the right and get someone’s attention through the door. Friendly service, fork lift driver was courteous and careful and we had a very friendly conversation. Thank you for the safe delivery!”
“We have used Mailboxes of Kent to receive and send all our mail for years. The staff is always professional, helpful and friendly. It has been wonderful having peace of mind that our mail and packages are always secure. After having our mail stolen at our home, and horrible experiences using the USPS mailboxes, Mailboxes of Kent has been a wonderful resource for us and our community.”
“Cannot even express the happiness! We were stuck at the border, trying to enter the US and we needed a broker, for our merchandise. It seemed like Vantage Point Srvs dropped everything to help us and expedited the paperwork to the customs and border patrol, while keeping in contact with us, to get us through within 4 hours. Omg! The ladies were amazing, and incredibly helpful in a situation we were not prepared for. So incredibly grateful for their help and to have crossed their path! Highly recommend their services”
“When I went into the u p s store in federal way, two hundred and seventy second street, the associate was both kind and helpful when asked for help.Sending back a package to amazon didn't know how to do it.And he walked me right through it with no problem, really appreciated this.He made my stay there quick and easy something.I love”
“I rent a mailbox from this location due to my work / home schedule. For the last 18 months I have probably had 500 packages delivered in addition to all of my regular mail with zero issues.
Staff is smart and friendly. They even recognize me and will have already begun processing my package pickups when I walk in. Very nice people.
Literally the only downside is the parking lot that has become a war zone since a supermarket moved into the building next door. not much you can do about that :)”
“Had the pleasure of working with Alex and the entire Kent station team this week and they were all amazing! I needed several prints for my small business and Alex was super knowledgeable about printing from sizes to different types of paper that I could choose form… he made it all so easy. I will be back probably this week because we’re giving the business a facelift. Thank you Alex and everyone over at the Kent Station FedEx Office.”
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“There was a pickup appointment on 01/12/2026 at 2:00 PM. Check-in was at 1:30 PM, and check-out was completed at 3:10 PM.
Thank you very much, team.
new update pu
pickup appointment (-10 reefer load ) was scheduled for 02/02/2026 at 10:00 AM. We booked the load as a late pickup. We checked in around 1:00 PM. late fee was paid and a dock was assigned immediately. Loading was completed at 2:45 PM. Despite our late arrival, everything was handled very quickly. Thank you to the team.”