The UPS Store in Kent offers a wide range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. It is locally owned and operated. Reviews describe the service as phenomenal, with employees providing extraordinary and relatable customer service. Customers report being treated like a person and feel the team knows how to put themselves in their shoes. The store receives praise for its fast, high-quality printing, specifically for real estate flyers, postcards, and brochures. Staff are noted as very competent and patient with a diverse clientele, keeping lines moving quickly even when busy. Many find it easy to return Amazon purchases and buy mail supplies. The employees are helpful and friendly, triple-checking details to ensure customer needs are met. While a past issue with notary availability was noted, recent reviews confirm there are now lots of notaries at this store.
Staff was friendly and helpful despite the hectic traffic
April 2026
Mckenzie needs more customer service skill, had an attitude after asking if she could add the unit # of the mail I was shipping, she said no; the system wouldnt let her. So I didnt want to take any risk or delay my mail so I went to a Fedex 5mns from there and they were able to do with no problem.
April 2026
The people that work there have always been helpful and friendly and this is the one I use all the time and never had an issue
