Metro by T-Mobile, located at 404 Auburn Way S Unit A, offers unbeatable prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and professional staff, who provide attentive service even during busy times. Reviews highlight the helpfulness of employees like Jennifer and Alicia, who assist with technical issues and upgrades, although some customers express disappointment over limited phone options for upgrades. The store is known for its excellent customer service, with many praising the calm and professional demeanor of the team. Overall, Metro by T-Mobile aims to deliver a positive experience for all its visitors.
Jasmin was absolutely amazing! ❤️❤️ She was so kind, patient, helpful, and knowledgeable. Definitely went above and beyond to help. So grateful she was there! Alex was awesome and helpful, too! Best phone customer service experience I've had.
February 2026
This is the place to go to. They were very helpful and they didn't try to rip me off like the shop on auburn way north. Do not go to that store. There scamming and ripping people off. Over pricing among several other things that I just dont have the time to mention but trust me don't go there!!!.
January 2026
Service, professionalism,location,and product knowledge is all exemplary here! Totally satisfied customer 😄
