“These guys know what they are talking about!!! If you have ever been to a place and asked for information and it turns out to be bad information, this is not that place. They are knowledgeable, professional and they strive to provide excellent customer service.”
“I lost my phone and needed new phone and sim.The staff at the store was very nice and sympathetic. They resolved all the issues without any delay. They answered all of my questions and were 100% helpful.”
“Alba the customer service representative for Verizon, Lake Tapps, WA gave me real good training for several issues and techniques on blocking calls on my Samsung cell phone. She is patient and instructive.”
“I came in today with my sister to help her get a phone. She was a previous costumer at Verizon, but she decided to change to T-mobile. Alex, was the best and very helpful and super honest about everything. He had a great attitude about everything and was able to help my sister get a phone. Everyone at this T-mobile building is very nice. I’ve never had an issue with T-mobile carrier or anyone working at any T-mobile building. Thank you Alex!”
“The man who helped us today was absolutely amazing! He was friendly, patient and answered all of my grandmother's questions with a smile on his face ? best experience at a boost mobile to date!”
“Oscar is THE MAN! I switched from PCS a year ago. Got talked into a cellphone by Xfinity. XFINITY IS A TOTAL RIPOFF. They charged $85 for one month because I was on a limited plan. THE CHARGED $15 FOR ONE GIG OF DATA. If you need more data, PCS charges 2 GIGS FOR $5!PCS is the best deal you'll find!Thanks Oscar!”
“I had the opportunity to meet the manager Ana, and she is great! easy to talk to and shes always ready to help. this is a small store and I can tell she cares about her customers . So be patient yall. she will treat you with kindness :)”
11AM - 8PM
1101 Outlet Collection Way Ste 1210, Auburn“Love this location thank you so much EJ! I was having a hard time making a return before my visit into the store. Ej and their manager helped me out in minutes. Next time I’m in need of customer support I know where to go first.”
6AM - 11PM
762 Outlet Collection Way, Auburn“My first time shopping at this location and it is very busy. I didn't go through the entire store, but only the grocery side. The self check out line is very long and the checks out lane with a cashier was long too. They don't have many lanes open. The gas pump line was long too, but was cheap. That's probably the reason.”
“With the store being short staffed Rob still was patient and pleasant to deal with. He knows how to exemplify excellent customer service skills even in the worst of circumstances.”
“I have been with MetroPCS for 17 years since they first open in 2007 I have never had a problem they worked with me they fixed every issue good people good company”