Verizon Authorized Retailer Victra in Auburn, WA provides a full range of wireless devices and services, offering a trustworthy and enjoyable experience for its customers. The knowledgeable and dedicated store consultants, including Jack, Taryn, and Ari, are praised for their exceptional customer service, explaining options clearly and helping customers find the best solutions to meet their needs. Customers appreciate the friendly, professional, and pressure-free approach, with Taryn in particular earning high praise for her ability to find discounts and bundle services, resulting in significant savings. The store is described as a "life saver" for one customer with a complicated issue, who was impressed by the staff's commitment to protecting personal information. Overall, Victra is renowned for its commitment to connecting technology to life in a trustworthy and profitable way.
Jack was super helpful to my spouse and I through the process.
May 2026
We went in to transfer a phone from Comcast but they had given us a wrong account number. Jack was very helpful in getting it done despite all the issues and remained persistent and patient while helping us.
January 2026
Jack is an exemplary employee and helpful young man. Deserves a bonus to be working on New Year’s Day with a great customer service and efficient service without feeling rushed or pressured. Got me what I needed and didn’t sale me what I wanted thanks jack!
