This Verizon store in Auburn provides excellent service with knowledgeable and helpful staff. Customers report awesome experiences, describing the service as patient, incredible, and the best they have ever had. The dedicated consultants offer a full range of wireless devices and handle activations, new phone purchases, and transfers of information. They are noted for being trustworthy and for taking care of customers even through lengthy or problematic situations. The store strives to create the best possible experience, with many guests highlighting the unsurpassed and genuine customer service they received.
For the first time in a long time the employees made me feel like family I was able to switch my service from T-Mobile to Verizon and got a few jokes and laughs inbetween I will only be visiting this location for sure!!
April 2026
Joann was very helpful. Although, the people at the headquarters to transfer the phone where not very good.
March 2026
Brandon provided excellent help! He made the process of getting my new phone seamless. Thank you.
