The Bank of America Drive-thru ATM branch is known for friendly staff and helpful service. Recent immigrants appreciated the assistance in exchanging euros for dollars and opening their first US bank accounts, which helped them lease their first apartment. Customers praised employees like Martha and Chunxia for their patience and professionalism. The branch offers quick and efficient service, with little wait time. Staff members handle various tasks, including wire transfers and everyday banking needs, with care and competence. Despite some rude customers, the staff maintains a professional attitude, making the overall experience positive for those who value friendly and helpful service.
Elmira was great and made my transaction smooth and easy. I 100% recommend her! She is super helpful, knowledgeable, and professional throughout the entire process. She made everything simple and stress-free. Thank you, Elmira!
February 2026
I’m not sure why the rating so low but this branch do their job ,so thank you ladies who’s working there.They always ready to help.
December 2025
Pretty great tellers inside. The inside does smell like there are dirty diapers in a room nearby. You know the smell. It's just off putting. 🤢
