Jingwei helped take care of all of our business banking needs. He was respectful, efficient and professional. Highly recommend this bank.
November 2023
I’ve been to multiple Chase branches and the bankers here are by far the most helpful. Tricia recently helped me with an issue that occurred with a wire transfer and she went to war on my behalf making multiple phone calls until the issue got resolved. Bankers like her are superstars! Worth their weight in gold.
August 2023
I find it confusing that I need to make an appointment, because they are unable to serve me even when I arrive on time after making an appointment. Despite that, Tom was always attentive and helpful with my requests. My only wish is that they could better estimate appointment durations and manage appointments more efficiently.
