Banner Bank is a provider of financial services with a long history and a motto to 'Do the right thing.' The bank is known for having employees who are knowledgeable, friendly, and willing to help. Reviews highlight a culture where the attitude is consistently "how can we make this work" for the customer. Specific examples include staff patiently answering complex questions about services like a Home Equity Line of Credit and providing practical, sympathetic help during difficult situations, such as dealing with a lost wallet overseas or navigating a deposit complication. Customers report being extremely happy with the service, noting the bank cares about them and finds solutions. The corporate headquarters can direct people to local branches in several western states.
Heaton Wrenn is the person to talk to if you are looking to understand the complexity of a Home Equity Line of Credit (HELOC). So knowledgeable, and is willing to patiently listen to and answer all of your questions. Call or email him and he responds promptly. Highly recommend!
July 2023
This is a corporate headquarters not an actual Banner Bank branch. People there were friendly and directed me to the nearest branch
October 2020
Walked in for help on Notary; The gentleman is amiable and friendly to assist. The branch looks new. Highly recommended.
