East West Bank provides excellent customer service. The staff and manager are professional and knowledgeable. They offer personable banking service in a timely manner and resolve issues quickly. The bank is helpful with international banking and caters to customers who speak Chinese. The staff are friendly, but some may not be very knowledgeable. The bank validates parking, which is a bonus for visitors. Overall, East West Bank offers a positive experience with individual service.
Daniel Hou provided excellent service and clear explanations. He also proactively recommended financial products that were better suited to the client’s needs. Thank you for his outstanding service.
October 2023
An excellent bank to deal with. All staff and manager JD are very professional and knowledgable. They quickly resolved any issue and provided individual service. It has been a positive experience with personable banking service in a timely manner.
July 2023
Always excellent customer service! I find the bank staff and manager, JD very professional and knowledgeable. I am very impressed with the overall service this branch offers, and find all the answers I need every time!
