REI is a popular outdoor retail destination known for its commitment to quality outdoor gear and clothing. The store offers a wide range of products, from hiking boots to skiing equipment, all backed by a 100% satisfaction guarantee. Customers often mention the helpful staff, particularly in the shoe department, where they can receive assistance and even borrow clean socks if needed. The bike shop at REI is also highly praised, with staff willing to assist with requests, even months after a purchase. The store can be busy on weekends, but shoppers appreciate the organized system for getting help. Customers highlight the knowledgeable employees who provide excellent service, like finding the right hiking boots. Many shoppers enjoy the second-hand section, where they can discover quality items at affordable prices. REI is recognized for offering merchandise that customers trust over other retailers, ensuring they have reliable gear for their outdoor adventures. Additionally, the semi-annual member sales provide great deals, making it a favorite spot for outdoor enthusiasts looking to support a quality store. Overall, REI is admired for its products, services, and the friendly atmosphere created by its dedicated staff.
Hands down to REI store. They very supportive and helpful. Calmly understands your problem and give suggestions. Got the best hiking shoes from here literally changed my hiking experience
September 2025
A great collection of brands and knowledgeable employees.
August 2025
Tends to be a madhouse on weekends, but take a number so you can be helped in the shoe department and you get a buzzer! If you forgot your socks or wearing slippers, they have some clean ones to spare! Helpful shoe guys!
