The Xfinity Store by Comcast in Bellevue, WA, located at 3630 Factoria Blvd SE, is known for its outstanding customer service and knowledgeable staff. Customers consistently report quick and efficient service, often completing their visits in under 15 minutes. Staff members, like Tyler and Terell, receive praise for their helpfulness and ability to solve issues that other customer support channels could not, providing a refreshing experience in the telecom industry. While some critiques are directed at the company's overall practices, the store itself is recognized for its solution-oriented approach and friendly atmosphere. Visitors can subscribe to various Xfinity services, make payments, or exchange equipment in a welcoming environment.
Kinda grumpy. I'm a 70 year old country mouse from Wenatchee, they treated me like I was 90 and talked to me in that slow, loud, condescending voice, you know the one. Same voice at the hospital / clinic
March 2026
We made an appointment for service, arrived at the store on time, and Mr. Griffin helped me right away. He was very understanding, professional, funny and had a great singing voice. It took me about 10 minutes from start to finish to leave the store with my new router. It was a marvelous experience!
March 2026
Matthew and griffin were awesome! Kinda enough to Hook me up with some Mario swag!
