REI is a place for outdoor adventure, whether someone is new or a seasoned pro. The store stands behind its products and designs its own award-winning gear. Customers report stellar, great, and awesome experiences with the helpful, patient, and knowledgeable staff. Employees share their enthusiasm and provide excellent service, often going above and beyond. Reviews highlight prompt and enthusiastic bicycle repairs, expert help in finding footwear like hiking shoes and rain boots, and problem-solving for mechanical issues, even at busy times. The staff's kindness, patience, and relevant information consistently impress shoppers. This expertise and incredible spirit of helpfulness from everyone at REI makes customers' days and ensures they will definitely return.
Great selection of name brand and REI brand products. Good quality in everything. Excellent service at the bike shop.
May 2026
Quick & easy! Placed my order online with REI, they notified me by email when it arrived at my local REI store. I walked in to their cashier, gave my name showed ID & done!
May 2026
Thomas was a sweetheart and helped me with all my questions (I had ALOT of questions..) while shopping the anniversary sale. Thank you Thomas for your wonderful service!
