Sterling Automotive is a trusted and honest local mechanic. Customers describe the service as prompt, with cars often repaired within a day or two. The mechanics are known for building instant trust and rapport, providing straightforward advice. They are helpful and accommodating, clearly differentiating between necessary repairs and overkill recommendations from other shops. The team is unwilling to simply take money, instead advising proper diagnosis first. Acts of kindness, like helping someone locked out of their car at no charge, speak volumes about the company. Although they do not work on European cars and some additional service quotes can be surprising, clients are consistently happy with the work, such as spark plug changes. Customers appreciate the super easy process and note the thoughtful, personal touches from the staff. Sterling Automotive has firmly become the go-to mechanic for many.
Visited and got my headlight bulbs checked out and replaced by Pat. They were honest, fast and easy going. Would go back for other services in the future!
July 2024
Thank you to Zoe! I locked my keys in my car across the street at the self serve car wash and he helped me out and didn’t charge anything! I have a European car and they don’t work on those in their shop but the kindness was sooo appreciate and speaks volumes for them as a company!
May 2024
Very prompt scheduling, and got my car in and out in a day. They did offer to change the oil for an additional $180 which was pretty shocking. They didn't push or continue to recommend once I said no thank you.
