“It is so nice to have a bank you fell appreciated and not just another banker! Every time you walk in the door you're greeted and asked what they can do for you. Sound Credit Union Bank has been a pleasure to have in my 80 yrs. of life. Thank You!”
“I have always received fantastic customer service from the team at this location. Recently Kaelani went above and beyond for me! She helped me track down a bunch of $2 bills and .50 coins for a project. Kaelani gave me some awesome suggestions and reached back out to me when she found out another local branch had what I was looking for. Not only did she do this extra work but she was so kind and helpful! She is the embodiment of excellent service. Thank you so much!”
“Came into the Bonney Lake Branch without an appointment and was frazzled as one gets with finances sometimes. Angela made my experience very simple and painless!”
“Joined over a year ago. Recently my CD had matured, quite surprised with my dividends collected. All the staff is very polite and informative. There was a hiccup with the ATM one time over the summer. They quickly addressed the issue. I was impressed. I also enjoy the share branching. When paying off my car loan my other credit union was refunding me the extra paid amount. Was able to go into Tapco bonney lake and handle it all, and transfered my extra funds over immediately to current account. Soon they will be holding free Santa photos for the holiday. Such a great way to give back to their members in appreciation. The branch manager does a wonderful job and very thorough. All her employees are well respected and seem to enjoy working here.”