Credit Unions in Tacoma, WA

27 locations found near Tacoma
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“This is the best ACU branch. I've been a member for 15 years and I've met many tellers and staff members. But this branch in particular gave me the best experience of all. One of the supervisors (Sergio Lopez) greeted me and helped me with what I needed. From the very beginning he treated me like a friend instead of a customer and I will never forget it. Sergio should be in charge of training everybody because this is exactly how I'd like to be treated. Thanks Sergio!”

4.2 Good59 Reviews

“Every interaction we have had with this team has been a positive experience. During our visit on 3/10/23, there was a supervisor trainee who was extremely professional and kind during our process of opening a savings account. The trainer was very efficient and patient while walking the trainee through various processes.”

4.1 Good67 Reviews

“Loan application process was smooth. Although i was denied, they provided a 2nd option for me, which not only gives me the power to build my credit, i can also take care of my emergency expense as well. Communication could have been a bit better initially, but Kayla, Patrick, Scott & Stanwood worked hard on my behalf & helped me take care of my needs. Top notch service, professional, friendly & genuinely care about their customers.”

3.9 Good35 Reviews

“This is MY branch. Everyone here is so helpful for me and my business. Amber W. at this branch is an extremely smart, capable, clever, and creative financial advisor. And not only that, she is involved in and cares for the businesses in this community. She not only has helped me find financing for my business and keeps my records in order, she is also a client of mine. She keeps it professional and always makes me and my business feel at the center of everything she does. I appreciate her candor and kindness every time I come in to get work done at this Sound Credit Union location.”

3.8 Good29 Reviews

“Couldn't open an account when I first went to see rose. She explained to me what I had to do to be able to open one. She was very professional. And now she's my banker. Really great place with amazing people in it.”

3.8 Good28 Reviews

“The people at this branch are very welcoming.. Rosalinda is full of energy and has a great sense of humor.. She's very patient and always has valuable suggestions and ideas that are truly helpful. Her welcoming smile always Creates magic and excitement within the visit..? She is an asset to every customer and never leaves anyone guessing on anything as they exit with a smile of their own.”

3.8 Good27 Reviews

“Thank you Community 1st!I have been with my previous financial institution for 11 years.Started and completed the transfer without any hitches.The staff (Lynn and crew) welcomed me, with a very professional and knowledgeable attitude.I’m very comfortable with my decision, now that I’ve swapped institutes.”

3.9 Good19 Reviews

“Don't be fooled, there really IS a PSCCU branch here. The thing is, they don't have their own mailing address (they share with the Puget Sound Energy building). Because they don't have their own address, google will take you to the PSE building and NOT the PSCCU building.”

4.2 Good11 Reviews

“Honestly had the best experience in there this afternoon. The woman teller was so friendly, helpful, and just a joy to work with. It's not something I've encountered in Tacoma/Spanaway area a lot, so I wanted to make sure to say thank you Tana Ray for your help and positive attitude.”

4.3 Superb8 Reviews

“All my direct deposits are released as soon as they receive it (usually by 8:30 am PST for me). On average, I receive my paychecks four business days in advance; and even earlier, during the holidays, not later, as many other institutions practice. The tellers, whether experienced or not, are highly qualified subject experts in matters concerning most/all of my financial needs; and this is what I liked second to most: if Anyone, whether teller or manager does not know an answer, they ask the right individual (no matter what status) the appropriate inquiry to their craft- THEY GET THE RIGHT ANSWER FOR YOU, and not a load of useless waste (who likes their time wasted, also). WHAT I LIKE MOST: is their continual cheerful and polite customer service; and my, it takes you back, and causes you to check your demeanor and mannerisms. These professionals are people, who have real lives as we all do; and they keep it together, every time.”

3.8 Good16 Reviews

“I have had the pleasure to work with Sandi B. on two separate occasions for home loans. Sandi provided excellent customer service and each time was a quick and easy process!”

3.7 Good16 Reviews

“Customer Service goes way above and beyond. They are always kind and helpful when you come in, you feel like you're the only one that's been there all day. They treat you like family, most of the time they even remember your name. I've been with Twinstar for over 10 years and I will never go to another bank.”

3.7 Good7 Reviews

“Very busy branch for in person transactions. Download your favorite media, stretch your hammies, and pop in an earbud because you're gonna be there awhile. Understaffed, but service is always top-notch. Tellers and other staff are solid. Never judgmental, always helpful, always kind, and they always know their stuff.Outstanding interest rates! No predatory fees or charges! Many great products-auto and college loans, for example, make the whole process so much simpler. Free onsite notary, instant debit card creation, monthly atm fee reimbursement, etc. Credit unions are objectively better and this is the best of them all :)”

3.3 Good60 Reviews

“I have always had excellent service at this branch. The tellers and managers are helpful and informative, they will help find a solution. I am grateful having a branch in my area.”

3.3 Good22 Reviews

“I stopped by real quick to tell them I was gonna be late with my truck payment and my wife is gonna kill me and the teller Arielle Suarez went above and beyond to help me explaining that I has 14 days grace with no mark on credit and she even went ahead and explained to me how to make the payment she made an overall bad experience turn into a learning experience which was not what I expected we need more people in customer service like this young lady thank you Arielle”

3.3 Good7 Reviews

“Very busy branch for in person transactions. Download your favorite media, stretch your hammies, and pop in an earbud because you're gonna be there awhile. Understaffed, but service is always top-notch. Tellers and other staff are solid. Never judgmental, always helpful, always kind, and they always know their stuff.Outstanding interest rates! No predatory fees or charges! Many great products-auto and college loans, for example, make the whole process so much simpler. Free onsite notary, instant debit card creation, monthly atm fee reimbursement, etc. Credit unions are objectively better and this is the best of them all :)”

3.1 Average16 Reviews

“Been with Harborstone for years. Best decision my life ditch the bank and join a credit union. I recently was help by Valentino and worlds can’t explain the exceptional service I received. Mr. Flores went above and beyond to help me thru a difficult time I was facing. Outstanding service like always. Harborstone I always been treated like family and they always provided 5 star service”

2.9 Average33 Reviews

“Elizabeth X was a wonderful help to me while assisting me through my first car loan, I bugged her with lots of questions & she patiently answered each one & was sure I understood, I highly would recommend working with her when in need of a loan!:)”

1 Poor2 Reviews

“This location has drive through ATM & banking services, which is always nice. Unfortunately this is a rougher part of the city and the parking lot and perimeter streets see a lot of “action” - fortunately there is security present & they do monitor and intervene when necessary.”

2.6 Average14 Reviews

“I feel most of the complaints on TwinStar are petty people not looking at the bigger picture. So far every single experience I’ve had here has been wonderful. I will say as well that I have high expectations when it comes to services. Also, if you go into the lobby be sure to say hello to the security guard. He is just the sweetest man.”

2.7 Average30 Reviews

“I usually call in for help considering there is no branch here in Kirkland. Staff is always helpful and understand. I don’t know why this branch is a 2.4 star but deserves to be 5 stars. Shout out to Vanessa for helping me over the phone.”

2.5 Average20 Reviews

“Love Tapco credit Union they helped my family out tremendously when we needed it! One particular gentleman Joseph in Account solutions he's always been so respectful and helpful Thank you Joseph for being so Awesome!! They are all Amazing employees!!”

2.6 Average36 Reviews

“After a car accident that totaled my jeep, I came into Sound Credit Union looking for a car loan. Without a payout from insurance yet I was unsure of how this process would go. Luckily it was made so easy thanks to Sara who took care of me. Now I'm off to go get my next vehicle. Thank you Sound Credit Union!”

1.9 Poor15 Reviews

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