“Nowadays people are so fast to leave a negative comment but id like to give kudos to my experience calling this location. Demetrius was the associate I spoke to and he was very helpful. It’s actually rare nowadays to receive kind, courteous, and attentive assistance but he gave it. Kudos to him and the store owner should know he has a good employee.”
“Brian Bonilla was a great employee. He was very knowledgeable, patient and helped me fix my IPad. I would hire him of I had a company.
I will always be a customer at that store in Bonney Lake, Washington..”
“After having a really bad experience with TMobile after having been a customer for more than 20 years, we decided to go to the Bonney Lake Verizon which is in the same parking lot. We were greeted and helped through the whole process with the best customer service and professionalism. Screen protectors and camera lens protectors installed, data all transferred, everything was explained regarding the plan and the way the screen protector warranty worked. I recommend this store. upon driving home, i noticed our phones held connection all the way through the 3 mile dead zone. that's a bonus. i can't believe that i've lived with this dead zone for this long and thought that it was acceptable.”